Intercom

{
  "id": "caf1c8ba-2e79-42cc-93df-4cc23550dcbf",
  "slug": "intercom",
  "name": "Intercom",
  "tagline": "Customer messaging platform",
  "summary": "Intercom is a communications tool that has become a staple for teams and individuals looking to streamline their chat workflows. With ~5M businesses active users since its launch in 2011. Built by Intercom, it focuses on delivering a polished, production-ready experience without the bloat of enterprise alternatives.\n\nIdeal for chat teams and customer-support who value chat, Intercom offers a from $0.50/conversation model that scales with your needs. The pricing is competitive within the category, and the tool has earned strong word-of-mouth from its user community. APPLIFYR's verification team has confirmed its reliability and active development status.",
  "website": "https://intercom.com",
  "logo_url": "https://img.logo.dev/intercom.com?token=public",
  "github_url": null,
  "demo_url": null,
  "source": "manual",
  "source_url": null,
  "category": "communications",
  "subcategories": [
    "chat",
    "customer-support"
  ],
  "price_model": "usage-based",
  "pricing": "From $0.50/conversation",
  "quality_score": 6.2,
  "verified": true,
  "verified_at": "2026-09-25T09:02:41.112683+00:00",
  "tier": "free",
  "is_featured": false,
  "featured_until": null,
  "featured_order": null,
  "upvotes": 8200,
  "comments_count": 0,
  "monthly_users": "~5M businesses",
  "launch_date": "2011-01-01",
  "builder_name": "Intercom",
  "builder_email": null,
  "builder_url": null,
  "status": "live",
  "raw_json": null,
  "created_at": "2026-09-25T09:02:41.114864+00:00",
  "updated_at": "2026-09-25T09:02:41.114864+00:00"
}